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FAQ's - Southern Comfort Cabin Rentals of Blue Ridge
What are the Terms and Conditions of a vacation Rental with SCCR?
This is Southern Comfort Cabin Rentals 'Rental Agreement'. You can review the agreement on our website under the tab 'About Us' then click on 'Terms & Conditions' or you may follow the 'Agreement' link on the Left side of most pages on our website. Click here to review the agreement.
What are the office hours and location?
Office Hours: Monday thru Friday 9 am to 5 pm EST.
Office Location: 3900 East First Street Blue Ridge GA, 30513
We are conveniently located 90 minutes North of Atlanta, GA on Hwy. 515 in Blue Ridge, GA. For directions from several different directions please refer to the directions section of the website. If you have a problem or issue at the cabin, you will be provided an emergency contact number that you may call after business hours.
What should we bring with us?
All of our cabins provide linens, a start-up supply of paper products, trash bags, and fully equipped kitchens, so you need to bring only personal grooming items, grocery items and select suggested items below. Please note: some of our cabins offer a more rustic experience and do not come equipped with a dishwasher or washer/dryer.
Suggested Items - You may want to bring to make your stay more enjoyable: Sunscreen (summer), Insect Repellent (summer), Firewood for outdoor use (fall/winter). Additional Hand Soap, Toilet Paper / Paper Towels, Extra Trash Bags, Coffee Filters, Coffee, Dish washing detergent, Laundry detergent, DVDs / CDs, Books / Board Games / Playing Cards / Puzzles, Aspirin / Ibuprofen
*Although some of these items are available we cannot guarantee each item is available in every cabin.
How and when do I pay for my reservation?
You must have your reservation paid in full 7 days prior to check-in (14 days if paying with a check). Payments made, other than the initial $200 deposit, should be made by calling 1-866-4CABINS or 706-258-3737. We accept Visa,
MasterCard, AMEX, Discover, personal checks, and exact cash upon arrival during business hours.
What is the Security Deposit Protection Fee or Accidental Damage Protection Fee & how does it work?
This is a non refundable Accidental Damage Fee that costs $45.00 and is designed to protect the guest and owner from excessive charges. The Guest Damage Fee provides up to $500.00 coverage to repair accidental damages (beyond normal wear and tear) that is not caused by the willful misconduct. If damages surpass $500.00, additional charges will be applied to the credit card on file and written documentation will be sent for record. Some property management companies take damage deposits and hold the money until after check out. This process can leave your money tied up for several additional days or weeks and the full amount is rarely returned due to processing fees.
If I accidentally break something am I automatically covered by the Security Deposit Protection Fee (SDPF)?
No, A guest MUST REPORT any damage at the property during their stay to qualify for full coverage. If damage is discovered by our Property Care team after departure the SDPF coverage can be denied. Please report any damage if it occurs.
How do I get directions to the cabin?
You will be provided with directions to your cabin upon check-in to the cabin or through your confirmation email based on cabin location.
Do you have pet friendly cabins?
Very few, some cabins offer that amenity due to the sensitive nature of some guests and owners, this option is stated on the cabin profile and is possible with a non-refundable pet fee. We do ask that you do not leave your pet unattended - please leave in a crate kennel - a pet in an unfamiliar place can be full of anxiety.
Are the cabins close to one another?
Some of our cabins are located in the general vicinity of other cabins but all cabins are privately owned and are spread throughout Fannin, Union, and Gilmer Counties.
Where are the cabins located?
The cabins are located from approx. 10 to 30 minutes from the office and are spread throughout Fannin, Union and Gilmer Counties. Most cabins are located on gravel roads in the mountains.
Are there age restrictions on renting a cabin?
Yes, you must be of "legal and responsible age" so we will not rent to anyone under 25 years old. The person making the reservation must be one of the guests who remain with the rental party throughout their stay. Parents, please do not call to rent for high school or college parties as guests will be asked for proof of age at time of check-in.
What if we have a problem at the cabin?
You will be given a 24/7 emergency contact number to call if you have an emergency. This number will provided when you pick up your check-in packet or in your confirmation email.
Can I check-in to my cabin after your office is closed?
Yes, in your confirmation there are instructions - telling you how to check-in after the office is closed. The after hours check in kiosk is locked, please remember to request instructions if plan to arrive after 5PM Monday - Friday or on weekends.
Do you offer gift certificates?
Gift certificates are thoughtful and unique gifts for friends, family, or business associates. You may specify a specific dollar amount on any gift certificate. To order please call the office at or email the request to 1-866-4 CABINS or
706-258-3737 info@SouthernComfortCabinRentals.com
Do you have a No Smoking Policy?
ALL CABINS ARE NON-SMOKING and this policy will be strictly enforced and there will be additional cleaning charges should it be found that someone has violated the policy. There will be a $100.00 charge for anyone found smoking in a cabin.
What are the ways to make a reservation?
View availability and make your reservation online or call our office at 1-866- 4 CABINS or 706-258-3737. A Rental deposit of $200.00 due upon making the reservation over the phone or booking online.
THE PERSON BOOKING THE CABIN MUST BE AT LEAST 25 YEARS OLD AND MUST BE EITHER THE PERSON, OR SPOUSE OF THE PERSON, WHOSE NAME APPEARS ON THE CREDIT CARD.
What should I drive or can I tow a trailer to the cabin that I have rented?
You should not need a special vehicle (4x4), but we do suggest if you are driving a sports car or other low sitting vehicle that you contact the office first before driving to Blue Ridge. Please check with the office regarding cabins that could require 4 x 4. If you are riding a motorcycle, please call the office first. Some cabins will be more difficult for a motorcycle to access. If you plan on towing a trailer, please call the office first so that we can advise if the cabin you will be staying at is accessible for a trailer.
Will my cell phone work at the cabin?
Cell phone service is somewhat sporadic in the mountains. Most of our cabins will allow you to use VERIZON and/or AT&T; but some of our cabins have no cell phone service available at all. SPRINT stops working about 45 minutes south of Blue Ridge. It will not pick up anywhere in this area. Each cabin has a land line which provides local calling. Please bring a prepaid calling card for making long distance calls.
Are there grocery stores in the area?
There are several grocery stores nearby. There is an Ingles and a Food Lion located in Blue Ridge.
What happens if I leave something at the cabin?
If you accidentally leave a personal item at one of our cabins, please contact us ASAP or if we find the item we will make every effort to contact you and return the item. Eitherway we will act as quickly as possible. During our busier seasons this may take up to 10 days. If we do not locate the item before you bring it our attention it may be irretrievable. If we are requested to return the item via parcel post, SCCR will return any item up to $5.00 including packaging free of charge. All items that cost more than $5.00 can be charged to the credit card on file or other payments can be arranged if the item belongs to a guest of the renter.
Can you get alcohol in the area?
You can purchase package beer and wine in Blue Ridge or Copperhill, TN. The restaurants of Blue Ridge serve beer and wine by the drink . Copperhill, TN serves beer and wine by the drink in the restaurants. You can purchase alcohol either in Ellijay, GA or Murphy, NC. Both of these cities are about 45 minutes from most of the cabins.
Is firewood provided at the cabin?
For cabins with wood burning fireplaces, firewood is provided. The fireplaces do not have a gas starter so, if you are not proficient at starting a fire without one, you might want to bring small “Duraflame” type logs or “Fire Starters”. Firewood is provided only for wood burning fireplaces. Firewood is not provided for fire pits and outdoor fireplaces. You may not cut wood surrounding the properties but small bundles of wood can be purchased at the local gas stations and grocery stores. ABSOLUTELY NO LIQUID ACCELERANT IS ALLOWED!!! These are very dangerous to you and our property. YOUR FULL DEPOSIT WILL BE KEPT IF ONE IS USED!!!
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