Staff is truly amazing, always friendly and accommodating. Third year using u guys and its always amazing. Have already recommended you guys to tons of people.
The views are much better than in pictures! The cabin is very spacious and the fireplace is truly awesome! So peaceful and close to the town. We loved the cabin and everything about it was perfect! Would definitely stay again.
We arrived at 2:30 for a 3:00 check-in and the cabin was ready. Check-in was a breeze. Check-out was at 10:00 and the nice cleaning lady pulled up right at 10:00 because another party was coming.
Wonderful experience and will use them again when we come up with family in February. Only bad thing was in directions to cabin is that it needs to read to take a right turn onto Arbor. We went left and ended up in a bad spot for a motorcycle.
A sub-station had a tree fall on it and it took out a large area of power. Occurred around 11 pm and our power came back on around 2 am. However, large area did not come back on until 2 pm the next day. Our internet never came back on but it was not from inside house and confirmed by the emergency numbers I called. We had to call about the smoke detectors going off. I believe his name was Andy but he got there in about 15 minutes on a Saturday and helped stop the chirping from all detectors. He left and they started again and he was back in 5 minutes to finally stop the chirping. Said he had been working all night because of the sub-station problem.
We ride motorcycles and roads were all paved. The house is well laid out w two king beds upstairs and 1 queen w bunk beds down stairs. Location is 5 miles north of Mercier Orchard and convenient to everything. House appears to be built in 2018. Has a 1 car or 3 motorcycle garage. Large deck on main floor and has hot tub downstairs. Weather kept us from riding so we actually loved staying at cabin.
What an incredible property! Like nothing we're ever experienced in the Blue Ridge area. I was wondering about the mixed review with one saying the appliances and furnishings were "outdated." Unless you're looking for a sub-zero fridge, the appliances are very up to date and the house was extremely well decorated (maybe they fully updated everything since that review?). We had lunch at the gazebo at the top of the waterfall and hung out that night at the firepit at the bottom of the waterfall. Everyone in our group thought is was awesome - especially the kids who got to make s'mores! I wish there was a way to rate our experience a 6 out of 5.
This Mother's Day weekend was absolutely awesome... I was invited by my daughter Michelle to spend her birthday and Mother's Day together along with her husband and grandchildren. I was amazed of the beautiful mornings, foggy mountains and fresh air. Horses seem to be very friendly but I didn't go near them just in case, lol... As soon as I went inside the house, I felt the presence of God in this home. It is absolutely a peaceful place. Thank you so much for allowing us to stay in this beautiful, clean and fun home. God bless you and your loved ones.
Steven + Julia Andrews
The staff was amazing during our entire stay. Very friendly and welcoming, and even gave us a courtesy call to check on us and make sure everything was going great!
The property was amazing. We only had one issue with a large trash pile up due to Hurricane Irma going through a few days before we arrived. We were able to contact the office, and the following day they sent out someone to fix the issue. Again, outstanding rental agency, staff, and all around company.
As always everyone in the office was very helpful. The original property I rented was taken out of the rental program. I needed something that was wheelchair accessible and they worked with me to find the perfect place.
We had family on Sunday from age 6 to 89. Everyone had a wonderful time.
Ray and a lovely young lady in the office were particularly helpful on the day I picked up the info for the honeymoon suite. I was exhausted already, and they were simply kind and patient with me... outstanding service!
I've spoken with Kim multiple times, Amy, and Ray (plus one other girl in the office), and everyone was so helpful, courteous, and friendly each time! It definitely added to our vacation experience and wonderful memories, which is why we booked the same property again and really look forward to returning!
We thoroughly enjoyed our stay in the gorgeous penthouse suite, which is perfectly located and impeccably decorated. The furnishings were very comfortable. We also loved the privacy and spaciousness of the deck!
Amy was fabulous in guiding me to the perfect cabin. We were traveling with my elderly parents who have mobility issues, our 2 grown children and their spouses, and our 1 month old granddaughter. Amy listened to all of our needs and found the right cabin for us.
Beatrice was also very helpful with compensating us for the inconvenience of the water issue. She worked with the owner to find a solution that was satisfactory to all involved.
The team was extremely thorough and helpful. We appreciated the detailed directions as cell service is spotty.
Creeksong is an amazing combination of nature and comfort. When you are facing the stream you feel like you are out in the woods miles from everything-then you turn around and remember you are also staying in a comfy, clean and beautiful cabin. Best of both worlds.