They responded promptly to my inquiry and were very accommodating, I believe it was Kim and Brittany. After hours guest services answered immediately and got us the help we needed. The gentleman that came to help (I didn't catch his name) was really nice, explained what might have happened, and wished us a great rest of our stay. The communication was good and response was prompt. All the information was provided as stated and everything was very easy, clear, and accommodating.
Everything was as described and and exceeded our expectations. The cabin was cozy and clean. The numerous available bathrooms increased our comfort/convenience level. Lots of room for everyone that stayed, lots of seating and places to lounge. Included board games were a nice touch.
View Property: SCCR_Gillford_Lodge