TERMS AND CONDITIONS:

Please read the entire agreement. Terms and Conditions may change without notification. The most current agreement will always be provided upon arrival.

This agreement constitutes a contract between the guest(s) and SHARP Real Estate Services, LLC d/b/a Southern Comfort Cabin Rentals (SCCR), as the Agent of the property Owner.

4. RESERVATION CHANGES - A $25 Change Fee will be assessed for all date and / or property changes requested after the initial reservation is made including cancellations prior to arrival. A Reservation Change Fee will also apply to the following requests:
   • When guest(s) request to change from one cabin to another prior to thirty (30) days of arrival date.
   • Guest(s) may request to change dates to the same cabin within thirty (30) days of original arrival date without forfeiting deposit.
   • If Guest(s) request to change to another cabin within thirty (30) days of arrival date, the cancellation policy stated above will be applied and a new reservation will be created.  

The approval of such rescheduling is at the discretion of the Agent. There is NO guarantee that the request to reschedule the rental will be approved. If approved, the Guest(s) balance will be credited to new reservation, difference in cost will be adjusted, and change fee will be added to final balance.  

5. RESCHEDULING - REFUNDS – Rescheduling due to inclement weather is not permitted. All cancellation refunds will be issued by refund to credit card or by check and mailed to Guest(s) of record. Cash Refunds are not available. Refunds or rate adjustments are not made for any inconveniences due to construction, road repair, acts of nature, or similar instance. No refunds or rent reductions will be made due to failure of the appliances and/or equipment, early departures (fewer days than reserved), or delayed arrival.

6. CONFIRMATION - Confirmation of the reservation or cancellation will be sent via mail, fax, or e-mail to Guest(s). E-mail is the preferred confirmation method due to cancellation time frames and deadlines. Please read the confirmation for accuracy of dates, mailing address, phone/e-mail contact information, and accommodation request. Any errors must be directed to Southern Comfort Cabin Rentals within 3 days of receipt of confirmation.

7. SOUTHERN COMFORT CABIN RENTALS RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE - All rental properties are rented without regard to race, color, religion, sex, national origin, or handicap. Due to liability issues, we are unable to provide prospective renters with directions or keys to preview properties prior to scheduled arrival unless accompanied by Agent.

8. OCCUPANCY - Guest(s) understands that Agent will only accept reservations from responsible adults above 25 years of age. NO EXCEPTIONS. Guest who initiates rental will remain responsible for all guest(s) or Licensee of Guest(s) during occupancy of subject property. SCCR Vacation Rentals are priced based on the specific occupancy number, accommodations, furniture, and amenities included for each property. If this set number is exceeded & authorized by agent a $10.00 per guest per night charge will be added to the rental balance. If additional unauthorized Guest(s) are discovered at the property the additional per person fee will be charged and a $100 fine will be added to final balance. A Licensee of Guest(s) for this agreement may visit the property but may not occupy the property beyond 10PM or overnight.

9. HOUSE PARTIES – ARE NOT ALLOWED! - Guest(s) agree that more than the number of people stated on this agreement shall not occupy the premises. Occupancy of premises shall not be such as to disturb or offend neighbors. If the rental property is occupied by more than the number previously stated, it will result in loss of total rent, fine, and/or additional charges to Guest(s) of record. The use of firearms or fireworks is strictly prohibited. Guest(s) certify that they have read carefully the limitations placed on the number of persons permitted to occupy the rental property selected, and agree to abide by such limitations: if not, Guest(s) will be asked to vacate the property which will result in loss of the total rental with NO refund!

10. PETS - NO PETS are allowed in or on the premises of any rental property unless Agent has expressly authorized such use & the property is designated “pet friendly”. The pet fee is $50.00 for the first pet & $25.00 for a second pet. This is a nonrefundable fee. No more than 2 pets are allowed in any home & size may be restricted. If a pet is discovered at a ‘pet friendly’ cabin without authorization a $100 fine plus pet fee will be assessed. If an unauthorized pet is discovered during occupancy of a properly that is ‘not designated pet friendly’ such action will result in immediate eviction & loss of rental money, or if signs of a pet are discovered after occupancy a $100.00 fine, plus pet fee, & cost to deep clean the property will be charged to the credit card on record.

11. LISTINGS & PRICING - Information regarding individual listings is believed accurate but cannot be guaranteed. We have made every effort to ensure that all the information on Agents website(s) is current & accurate. The possibility of errors and omissions exists. Our staff will be happy to confirm all data and information contained herein or will be glad to answer any questions you may have prior to booking your reservation. Please be advised that all fees are subject to change without notice.

12. RATES - Rates for Nightly & Weekly stays are shown on our website at www.SouthernComfortCabinRentals.com. Rates do not include tax, cleaning fees, and Damage Deposit Protection Fee and are subject to change without notice. Most properties require a two (2) night minimum year round and a three (3) night minimum on holidays. The exception to the minimum two night requirement may vary for holidays & special events or if approved by SCCR.

13. KEYS - Guest(s) are issued one set of keys at check-in & all keys must be delivered back to SCCR office at time of Check-Out unless arranged otherwise between Guest(s) and Agent. The properties are privately owned and Guest(s) are responsible for lost, misplaced, or stolen keys. The property must be re-keyed in the event that key(s) are lost, misplace; stolen or not returned for any reason. The Guest(s) will be responsible for cost thereof at a minimum of $75.00.

14. LOCKOUT POLICY - In the event a Guest(s) is locked out of a property, the Guest(s) can borrow a key by coming to the SCCR office during business hours. After business hours, Guest(s) must call the Southern Comfort Cabin Rentals Emergency Pager Number provided at check-in. A representative will assist the Guest(s) by providing a spare set of keys. A charge of $50.00 will be assessed for obtaining the key(s) after business hours.

15. CHECK-IN TIME IS 3:00 PM – EARLY CHECK IN (11 AM) MAY BE AVAILABLE FOR 50% OF DAILY RATE AND MUST BE PRE ARRANGED.. Check-in is at the Southern Comfort Cabin Rental office located at, 3900 E. 1^st Street Blue Ridge, GA 30513 or at the rented property if confirmed. Keys are NOT available until the property is ready for occupancy. Agent will use every resource available to have the Premises ready for Guest occupancy at noted check-in time, however; Agent can not guarantee the exact time of occupancy due to possible previous rentals resulting in possible cleaning conflicts out of Agents control.

16. CHECK-OUT TIME IS 11:00 AM - LATE CHECK OUT (3 PM) MAY BE AVAILABLE FOR 50% OF DAILY RATE AND MUST BE PRE ARRANGED.  Check-out is strictly enforced so that the Agent has adequate time to prepare the rental property for the next scheduled guest. Please follow the check-out instruction provided to you at check-in. These instructions are also located at each cabin.

CHECK OUT PROCEDURES ARE PROVIDED AT CHECK IN AND MUST BE COMPLETED - Property should be left neat and in proper order (same condition it was when Guest(s) arrived). Incompletion will result in an additional charge(s). 

17. REPAIRS – SERVICE CALLS – EMERGENCY MECHANICAL FAILURE – Guest(s) understands that Agent can not guarantee against mechanical systems failure. Please report any inoperative equipment or needed repairs to the SCCR office immediately or call emergency pager number provided after business hours. Non Emergency maintenance requests must be reported to the office between 9 AM and 5 PM for same day response. Agent will make every reasonable effort to have repairs completed quickly & efficiently. Agent reserves the right to move Guest(s) to another rental property; if deemed necessary & is subject to availability. Should a repair technician make a call to a rental property unit and find that the equipment is in working order and the problem was due to the Guest(s) oversight or neglect, the charge for service can be at the Guest(s) expense. MINIMUM SERVICE CALL FEE START AT $25.00. Guest(s) understands and agrees that Agent, SCCR Staff, and/ or contractor of Agent may enter the rental property at any reasonable time for the purpose of making any needed repairs.

18. HOT TUBS – If cabin is equipped with a Hot Tub: Please use common sense & abide by all provided safety rules.

a.       ALL TUBS ARE DRAINED AND REFILLED BEFORE GUEST ARRIVAL. If Guest requests that the hot tub is drained, cleaned, refilled and/ or balanced during occupancy a $75.00 convenience charge will be assessed.

b.       Guest(s) should shower before and after each hot tub use. It is also highly recommended that swim suits be washed with clean water after each use. This is for personal hygiene and sanitation purposes. following these instructions limits the likelihood of bacteria build up between uses.

c.        Do not sit or lay on cover, turn the jets off after use, do not use soaps and oils.

d.       Excessive use without treatment may cause cloudiness or foaming. Only use treatment provided by SCCR Staff. If guest damages hot tub by adding any substances other than that provided by SCCR Staff, or if guest negligence is determined as the cause of damage, a minimum diagnoses fee of $75.00 + Repair Cost will be assessed.

e.       Drinking glasses, bottles, cans, smoking, and pets are strictly prohibited. If evidence is discovered a FINE OF $100.00 will automatically be charged to Guest(s) of record. (or more depending on circumstances)

f.        Most hot tubs go thru (2) automatic cleaning cycles that last up to (3) hrs. Hot tub will not turn off during this cycle.

g.       Contact SCCR Staff if there is a power failure and hot tub does not turn back on. This may require the GFI breaker to be reset.

19. SATELLITE/CABLE TELEVISION - All properties are privately owned and have different subscription packages for cable and/or satellite(s). Agent cannot guarantee any programs, events, or subscription levels. Guest(s) should not attempt to use Pay Per view services or remove any locked channels. Guest will be responsible for all service charges and $50 Fine per occurrence.

20. PHONE CALLS - All properties are equipped with a telephone. Guest(s) agree to make all long distance calls with a calling card or by calling collect with the assistance of an operator. No long distance calls can be made from the rental property’s phone.

21. FIREPLACES AND / OR FIREWOOD - FIREPLACES: Fireplaces are available in many, but not all, of the cabins that are offered through our rental agency. Please confirm the information with the SCCR staff. GAS LOGS - DO NOT Rearrange or tamper with gas logs. WOOD BURNING – Start with a small fire and build up DO NOT overload wood burning fireplaces.  FIREWOOD: Rental Properties are provided with firewood for inside Fireplaces. Firewood is not provided specifically for any Outdoor Fireplaces, Fire Pits, Campfires, or similar use. The Firewood purchased and left at the cabin for the use of the Indoor Fireplace only. Due to the large volume usage of Firewood with exterior Fireplaces, Camp Fires, Fire Pits, or similar Guest(s) should stop at a convenience store or grocery store and pick up additional Firewood to bring to Property to build a fire outside.

22. TRASH AND / OR LITTER - TRASH: All trash must be bagged and placed in the trash cans or trash bin made available at the property. If trashcans are full upon arrival, please contact SCCR office. If Guest(s) fills trash cans beyond capacity during occupancy, it is the Guest(s) responsibility to remove additional trash and dispose at a local reciprocal trash station (Mineral Bluff: North on HWY 60 at 515 or Aska: Just South on Aska Rd.) LITTER: If litter (trash reminisce, cigarette butts, cans / bottles, etc...) are discovered post occupancy a additional Housekeeping fee and/ or Fine will be assessed and charged to the guest credit card of record.

23. SMOKING – SMOKING IS NOT PERMITTED INSIDE ANY PROPERTY!!! Smoking is only permitted outside & cigarette butts should be disposed of in ash trays or designated areas. PLEASE NO SMOKING IN HOT TUBS. There will be a $100.00 fine (or more depending on circumstances) if smoking is discovered inside a cabin, hot tub, or for littering. ALL CIGARETTE BUTTS MUST BE PLACED IN THE TRASH AFTER THEY ARE FULLY EXTINGISHED.

24. ALCOHOLIC BEVERAGES - NO DRINKING IN HOT TUBS. No drinking of alcoholic beverages by persons under the legal age of twenty-one (21) is allowed in any rental property. Should a Guest(s) or guest of Guest(s) be arrested for under age drinking or use of any illegal substances while at the rental property, or should Agent or Staff of SCCR observe a Guest(s) or guest of Guest(s) under the age of 21 consuming alcoholic beverages or performing illegal activity, this rental agreement will be terminated and the Guest(s) evicted at the discretion of the Agent. Illegal drug use is strictly prohibited. Kegs are not permitted on any property at any time for any reason. The local authorities will be contacted should Agent have to enforce any of the activities stated above.

25. HOMES ~ FURNISHINGS ~ EQUIPMENT ~ ETC. - All properties are privately owned, furnished, and equipped by the OWNER. As such, Agent can not make any changes to the furnishings or equipment provided by the owner. If Guest(s) requires special appliances or equipment, please bring them or make arrangements with the SCCR staff prior to arrival. The Decor, style, and color of each rental property will vary. Furnishings are subject to change without notice. Under no circumstances is furniture, bedding, mattress pads, utensils or any other item supplied with the rental property to be taken out, transferred from one property to another rental property, moved, or rearranged. In certain areas of each rental property, there may be locked locations used by the property OWNERS for personal storage and are not included in this rental. As it pertains to moving items or tampering, such behavior will result in a fine up to $100.00 (or more depending on circumstances) to the Guest(s).

26. LINEN and / or ADIITIONAL LINEN SERVICE- A full supply of linens is provided in each property. Bed linens and bath towels are not changed during your stay unless requested. A linen service and mid-stay cleaning service is 50% of properties full cleaning fee. Request must be made at least one day prior to service date.  Bath soap, toilet tissue, paper towels, and trash bags are provided but are not replenished during the rental.

27. TERMINATION BY OWNER - SUBSTITUTIONS – Agent strives to comply with all reservation requests for specific vacation properties. However, due to ownership changes, properties being removed from rental use, mechanical problems, or other unforeseen circumstances, Agent cannot absolutely guarantee a specific rental property. Agent reserves the right to change assignments without notice or liability if the rental property becomes unavailable. When comparable accommodations are not available, Guest(s) will have the option of selecting from available properties at the published rate or receiving a complete refund of any monies paid.

28. DOUBLE BOOKINGS - Double bookings are rare but possible. In the event that the Guest(s) reservation for the rental property overlaps or matches the reservation of another tenant, Agent reserves the right to relocate Guest(s) to a different rental property. Said property could be within the Agent’s rental program or that of another company if needed. However, every effort will be made to ensure that the replacement property is reasonably comparable to the original rental property booked. Agent shall have the sole right to select such replacement rental property for bookings. Agent agrees to pay any additional charges due in excess of the rental amount for the rental property, & refund any amounts paid by Guest(s) in excess of the replacement property rental amount. Guest(s) will have the option to (1) accept the replacement property or (2) reject the replacement property and receive a refund of all rents and fees paid for the rental property. Guest(s) agree that the choice between these alternatives will be Guest(s) sole remedy for any and all damages, liability, or inconvenience arising out of the double bookings.

29. VACATION HOME UNDER CONSTRUCTION OR DAMAGED- If Guest(s) have selected a rental property which is under construction or damaged, and the subject property is not completed or fixed prior to Guest(s) Arrival Date, Agent/Broker will use all reasonable efforts to arrange for comparable accommodations at similar rental rates. If comparable accommodations at similar rents are not available, neither Agent/Broker nor Owner will be liable to Guest(s) beyond the obligation to refund to Guest(s) all payments made by Guest(s).

30. ACTS OF GOD - NATURE - CONSTRUCTION NOISE - Neither Owner nor Agent/Broker shall be liable for events beyond their control which may interfere with Guest(s) occupancy, including but not limited to Acts of God, acts of governmental agencies, fire, strikes, war, inclement weather and construction noise from nearby sites. NO REBATE OR REFUND will be offered in these circumstances.

31. RIGHT OF ENTRY - Guest(s) agree that the Agent/Broker reserves the right to enter the rental property at anytime to investigate disturbances, check occupancy, check for damages, to make repairs, alterations or improvements thereto as Agent/Broker may deem appropriate. Agent/Broker may also enter premises to show property to prospective purchasers or guests but will not do so with out permission granted by current Guest(s).

32. PROPERTIES LISTED FOR SALE BY A REAL ESTATE AGENT – Some properties in the SCCR rental program are listed for sale. The Real Estate agent has been informed not to show these properties while occupied by a renter or guest of the property owner. From time to time real estate agents under their own free will might attempt to ‘show’ the property to a prospective client. If for any reason a real estate agent shows up unannounced please instruct them to call the SCCR Rental Office 706-258-3737 or after hours emergency pager 706-851-4225. If property is listed for sale Agent may contact Guest as a courtesy to authorize entry or showing.

33. VIOLATING AGREEMENT - EXPEDITED EVICTION - Agent may terminate this Agreement if Guest(s) violates any of the conditions set forth herein. Upon notice of termination of this Agreement, Guest(s) shall vacate the Premises immediately and forfeit all rents. A material breach of this Agreement by Guest(s), which, in the sole determination of the Agent, results in damage to the Premises, personal injury to Guest(s) or others, a breach of the peace, a nuisance to others, or a violation of criminal law or local code, shall be grounds for termination of Guest(s) tenancy. Violation of any of the rules contained here in will result in IMMEDIATE EVICTION & forfeiture of rent.

34. INDEMNIFICATION AND HOLD HARMLESS – Guest(s) agree to indemnify and hold harmless the Owner & Agent(s) for any liabilities, theft, damage, cost or expense whatsoever arising from or related to any claim or litigation which may arise out of or in connection with Guest(s) use & occupancy of the rental property. This is including, but not limited to, any claim or liability for personal injury or damage or theft of property which is made, incurred or sustained by Guest(s). The terms “Agent” & “Owner” as used in this Agreement shall include their heirs, successors in interest, assigns, employees, agents, and representatives where the context requires or permits. The terms “Guest(s),” “Licensee of Guest(s)” as used in this Agreement shall include Guest(s) heirs, successors, assigns, guests, invitees, representatives and other persons on the rental property during Guest(s) occupancy (without regard to whether such persons have authority under this Agreement to be at the rental property), where the context requires or permits.

35. DENYING PAYMENT, ADDITIONAL FEES, or FINES - If Agent must obtain legal advice or counsel for matters arising from payment discrepancy involving a Guest(s) or Payment vendor such as a credit card company, Agents legal counsel Foltz Martin, LLC [3525 Piedmont Road NE, Five Piedmont Center, Suite 750 Atlanta, GA 30305-1541; Main: (404) 231-9397] will seek rightful payment or collection for Agent on behalf of Owner. If disputes are transfered from Agents management to a collection team Guest(s) of record will become responsible for all charges proved to be their responsibility in a court of law.

36. DISPUTES - This Agreement shall be governed by and interpreted in accordance with the laws of the State of Georgia, and shall be treated as though it were executed in the County of Fannin, State of Georgia. Any action relating to this Agreement shall be instituted and prosecuted only in the Fannin County Superior Court, Georgia. Guest(s) specifically consents to such jurisdiction and to extraterritorial service of process.

37. AGENCY DISCLOSURE – Southern Comfort Cabin Rentals, serves as the agent & representative of all property owner(s) in its rental program, & is acting at all times, in and for the best interests of the property owner(s). Partner / Owner Barbara S. Boyken is a licensed Georgia Real Estate Broker & also acts as the principal broker for SHARP Real Estate Services, LLC.

38. TAX EXEMPTIONS - In order to be completely tax exempt from hotel/motel and state sales tax; a state, city, or county check or a state, city or county tax exemption certification displaying tax exemption number must be presented at the time of reservation deposit.

39. CONCIERGE SERVICE – Agent/Broker has established relationships with service providers through out North Georgia. Most of our services are included in the nightly rate. Some additional services have cost associated with them. Cost of additional services can be added to your final invoice and charged to your credit card for ease of accounting on your vacation. This cost can be verbally requested and confirmed or checked on the SCCR website by guest before it is charged. Once request is made and services are rendered all charges are final and non refundable.

CREDIT CARD GUARANTEE AND ACCEPTANCE –

By submiting my reservationion on line or by phone I have entered in to a binding contract as out lined in the agreement.

Guest(s) have hereby authorized “SHARP Real Estate Services, LLC d/b/a Southern Comfort Cabin Rentals” to bill charges relating to: the rental of property, agree to pay all rent, accept all Terms and Conditions set forth in this Guest Rental Agreement, and accept all liability for any damage(s), beyond normal wear and tear during the term of this agreement.

If undersigned fails to abide by this agreement, Guest(s) understands that all cost associated with damages due to guest(s) negligence, misuse of property and/ or missing items will be charged to the credit card on file. All credit card sales are final.

Any further notices or additional information will be provided upon arrival.